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Teleflex Warranty Information

Weck Warranty/Repair

REMOVE all appliers in need of repair or refurbishment and send to:

Teleflex® Applier Repairs
4620-A Industry Lane
Durham, NC 27713

For applier repairs outside the U.S., contact your local distributor.


Open Surgical Appliers

All Weck Ring Handled Reusable Open-Surgical Appliers are covered by a warranty. Teleflex will repair, or replace, free
of charge, these appliers as long as the appliers are used as intended for application of Weck Clips and have not been
repaired by unauthorized personnel.


Endoscopic Surgical Appliers

Weck Manual Load Endoscopic Appliers are covered by a three year warranty on defects in materials and workmanship
and a three year repair service on tip alignment and refurbishment as long as the appliers are used as intended for
application of Weck Clips and have not been repaired by unauthorized personnel.


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Pilling Warranty/Repair

This warranty may be modified from time to time by Teleflex Medical. Please check the Teleflex Medical website for the current warranty.

Except as provided below, all Surgical Instruments stamped or etched with the Pilling® brand shall be free from manufacturing defects in material or workmanship for the life of the instrument. Teleflex Medical's sole responsibility under all the warranty shall be, at Teleflex Medical's option, to either repair, replace, or refurbish any instrument proving defective, free of charge. Teleflex Medical makes no warranty with respect to In-Ex branded instruments, lenses, malleable items, micro instruments, bougies and disposable products.


Life-Lok®

Pilling instruments that feature the Life-Lok box lock are warranted not to break or crack in the box lock area due to stress buildup for the life of the instrument.


Needle Holders

Pilling branded needle holders containing Tungsten Carbide (TC) inserts are warranted against cracking or fragmenting in the jaw for three (3) years.


Non-Disposable Laparoscopic Instruments

Pilling non-disposable laparoscopic instruments are warranted against failure in normal use for one (1) year. This warranty does not cover routine sharpening or refurbishment, or repair of damage caused by misuse. The above warranties are contingent upon the proper maintenance and use of the instruments and do not cover instruments that have been modified without Teleflex Medical's approval, or which have been subjected to unusual stress, or on which the original identification marks have been removed or altered.


Telescopes and Light Carriers

All light carriers and Rod Lens Telescopes etched with the Pilling name shall be free from manufacturing defects in material or workmanship. Any parts proving defective in the first 12 months of ownership will be serviced, repaired or replaced at Teleflex Medical's option, free of charge.


THIS LIMITED WARRANTY IS THE ONLY WARRANTY PROVIDED BY TELEFLEX MEDICAL. TELEFLEX MEDICAL DISCLAIMS ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL TELEFLEX MEDICAL HAVE ANY LIABILITY FOR INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL OR PUNITIVE DAMAGES, HOWEVER CAUSED, ON ANY THEORY OF LIABILITY, AND WHETHER OR NOT IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.


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The KMedic Guarantee

KMedic instruments are guaranteed for life against manufacturing defects of material and workmanship. This guarantee is void if instruments are not maintained or repaired properly, or if they are not used for their intended surgical purpose.

Tungsten carbide inserts on scissors, needle holders and wire cutters are guaranteed for three years. Replacement parts, such as springs, are guaranteed for one year.


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